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Summary of All Reviews

Rated 5 out of 5
5 out of 5 stars (based on 44 reviews)
Very good2%

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Customer Reviews

If you are a potential customer and have reached this page, then please feel free to take a look below at the reviews we have received so far about the product and service we provide. Here at the Economy 7 Company customer satisfaction and feedback is a key driving factor to the growth and development of our business. If you have any questions then simply give us a call on 0800 059 9937 or email or use the contact form on our website.

If you are an existing customer then we would like to take this opportunity to thank you for your custom and hope the service and installation have met or exceeded your expectations and could we ask you to please supply us with a review. Your feedback is very important to us and will allow us to make any improvements that may give future customers the same if not better experience than yours.

Simply use the form on this page where you will be able to offer a star rating and write a short review.

Many thanks.

Quantum Storage Heater Installed in Lounge

Rated 5 out of 5
June 11, 2018

Very pleased and happy with the work done. 10/10..

Barrie Chapman, Sheffield

Response from E7 Electrical Services

Thanks for your review Barrie much appreciated.

Quantum and QRAD Installation - York - North Yorkshire

Rated 5 out of 5
May 29, 2018

I was so impressed with every aspect of the service provided by David and his team from the Economy 7 Company and would recommend them most highly.
David is a highly experienced electrician with a thorough understanding of all aspects of the surveying, fitting and operating of the Dimplex Quantum and QRAD range. He responded quickly and effectively to all of my queries providing easily understood advice as an expert practitioner, not as a pushy salesman. We went for 4 Quantum Heaters downstairs and 3 QRAD heaters upstairs in our 3 bedroom house. David and his team made an excellent job on the day of fitting, producing a really high class job and taking extra time to explain what they were doing and leaving easily understood operating instructions. David was helpful and polite throughout and quite frankly it was an absolute pleasure doing business with him – thank you so much.
So in summary, I would strongly recommend Dimplex Quantum heaters and the Economy 7 Company to anybody.
Gerald – York

Gerald Pettet

Response from E7 Electrical Services

Hi Gerry,
Thank you for the review, I am really pleased you are happy with our service and the fact you would recommend us speaks for its self, as always if you need anything you know where we are.
Thanks, David

Mr and Mrs Jones, Lady Bower Court, Glossop

Rated 5 out of 5
May 24, 2018

Very happy with the service from the initial booking and survey right through to installation.
After a issue with our water system David from The Economy 7 Company came out within 2 hours and helped with the problem we had even though it had nothing to do with the heaters installed.
The Quantum Heaters and Qrad we had installed in our house look great, we are over the moon with the job and really pleased the one in the lounge was moved to help with our furniture layout…
The fact the The Economy 7 Company came well in advance of the installation date to remove the old heaters so our new carpet could be fitted just shows the attention to detail we have received.
Thank you so much, we would defiantly recommend both the Dimplex Quantum heaters and The Economy 7 Company.

Mr and Mrs Jones

Response from E7 Electrical Services

Thank you Mr and Mrs Jones,
The reason I called out to take a look at the water heater issue was to meet the service engineer who gave me some advise on a voltage back feed from the water tank. This was found when we were completing our testing of our installation, as a duty of care I felt it my responsibility to make sure this problem was dealt with as soon as possible and as it happens its this is a common problem with this type of water storage system.

Storage Heater Installation @ Lady Bower Court, Manchester

Rated 5 out of 5
May 23, 2018

Both Dave and Matt were very professional in their approach to working. They turned up on time and worked very clean.

Mrs Beale

Response from E7 Electrical Services

Thank you for your kind words, here at The Economy 7 Company we pride ourselves on customer satisfaction.
I am very pleased you are happy with the service we have provided for you, from the free survey and design to service to completion of the installation, our only goal is to ensure all our customers are fully satisfied.

Quantum Storage Heaters @ Stanhope Court, Leeds

Rated 5 out of 5
March 13, 2018

I am a Development Manager for an Independent Retirement Complex in Leeds. My main duties are to maintain the building up to an excellent standard with maintenance contractors to carry out works that ultimately takes away the “stress and “worry” for the residents so they are able to continue and live an independent lifestyle.
I received a phone call from Caroline the first week in February regarding the new Quantum economy 7 storage heaters and the economy 7 company.
As the building is fitted with storage heaters and does run on economy 7 I was keen to explore further.
I was mainly interested from a communal perspective as our current storage heaters are getting to an age of almost 10yrs and parts are becoming more obsolete and this begs the question how efficient are our current ones running as electricity is an expense within a complex like ours which houses 42 apartments ground, first, and second floor along with a guest suite and a manager office.
Caroline had a sound background of the heaters and suggested that the economy 7 company would kindly offer a no obligation presentation. She explained that this company is a family run business and that her husband David is by trade an electrician and the owner of the company this was no means a business for buying and selling.
I therefore agreed to go ahead with the presentation which we scheduled for the 13th February. David arrived at 2pm for when the presentation was scheduled. Introductions were made to both myself and the residents. He was able to put forward a very informal presentation accompanied by an information package which incorporated an easy user friendly instruction manual which residents were able to have a copy of. David also brought with him an actual heater to accompany his presentation which aesthetically the residents could see quality and size of one of the heaters.
The presentation proved a great success with David as individuals requested surveys to have the storage heaters fitted within there own individual apartments. David also did a survey for the communal areas. This was done on the afternoon 13th February. By Friday 16th February David had submitted his quote to myself for the communal parts as well as for all individuals. Everything was easy to understand presented on spread sheets I was very impressed that all this information was submitted within 3 days.
Regarding individual installs Caroline Davids wife was my main source of contact she even brought the installs forward due to the inclement weather we were predicted and faced last week as she wanted the residents to be warm!
The Installs went ahead and I have to praise David and his team for travelling from Doncaster in such adverse conditions to continue the work. The feedback I have had has been nothing but positive the individual residents are “delighted “ with there new storage heaters. They have commented how aesthetically they look good the warmth from them is so “cosy” they feel as if they in the “Mediterranean “ and so glad they went ahead to have the works done.
As for David as his team again nothing but positive praise his knowledge about the product his polite and accommodating manner to individuals, disposal of previous storage heaters cleaning up well after the install setting the storage heaters to individuals requests and how friendly the team were in general.
I would like to thank David and his team for doing such a professional job I would have no hesitation at all in recommending this type of storage heater and this company definitely a 5 star rating on both accounts. I am hoping that in the future that we have David and his team back to install these storage heaters in our complex in the communal areas preparation for the Autumn / Winter of this year. Thankyou again economy 7 company you have made some of our retirement residents very happy.

J.R. - Development Manager Leeds

Response from E7 Electrical Services

Thank you Janet for your kind words, I am really pleased you and all the property owners we installed for over the winter period are happy.
If you need any further assistance, you know where we are!